My order
24 articles
- Can I add items to my order after checkout?
- I placed an order with the wrong address. Can my order still be delivered?
- I gave the wrong address for my order. Is it too late to change it?
- If I place an order by mistake, what should I do?
- If I place a duplicate order, can I cancel it?
- Is there a cancellation fee?
- What is Zapp's cancellation policy?
- What if a product is missing from my order?
- There was a problem with my order. I received Zapp credits. How do I use them?
- How soon after submitting a complaint could I expect to receive compensation?
- My delivery's not what I ordered. What should I do?
- I got sick from a product I bought through Zapp. What should I do?
- What do I do if I receive an out-of-date product?
- I received a damaged product. What should I do?
- I received a product which was nearly out-of-date. What should I do?
- I received somebody else's order. What should I do?
- Can I return an item or order?