Zapp Customer Care

What if a product is missing from my order?

There was a problem with my order. I received Zapp credits, how do I use them?

How soon after submitting a complaint could I expect to receive compensation?

My delivery's not what I ordered. What should I do?

I got sick from a product I bought through Zapp. What should I do?

What do I do if I receive an out-of-date product?

I received a damaged product. What should I do?

I received a product which was nearly out-of-date. What should I do?

I received somebody else's order. What should I do?

Can I return an item or order?

Problem with my order

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