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Can I add items to my order after checkout?

Yes, of course!

After you place your order on the Zapp app (iOS or Android), you have a short window to add a few more items before we start picking. Anything you add is delivered with your original order, so there's no second delivery to wait for.

A few things to know:

  • You'll see two payments, one for your original order and one for the items you added. It's still a single delivery.

  • You'll receive two confirmation emails, your original order and a second headed "Additional Items".

  • There are no delivery or service fees on the items you add!

  • Items added after checkout don't earn Zapp+ credit and don't count towards Zapp+ thresholds. Credit you earn on an order becomes available once that order has been delivered, so it can't be used on items added to the same order.

  • If the window closes before you finish, your original order continues as normal, and the extra items aren't added. You can place a new order for them at any time.

Please bear in mind that once your order is placed, unfortunately, we cannot help you:

  • Remove items

  • Swap items

  • Substitute items

  • Amend your delivery address.

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