Zapp Customer Care

Refunds can take 5 to 10 days to reach your account, depending on your payment provider. Please keep an eye on your account. If you still haven't received the funds after this time, contact our Customer Care Team, and they will be able to look into this for you.

<a href="https://zappsupport.zendesk.com/hc/en-gb/requests/new" rel="nofollow noopener noreferrer" target="_blank">Contact us</a>

I asked for a refund a couple of days ago. Why am I still waiting for it?

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