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What should I do if I'm charged multiple times for the same order?

If you added items to your order after checkout, two payments are normal: one for your original order and one for the items you added. It's a single delivery, and the two charges together match your order total.

If that's not the case and you've genuinely been charged more than once for the same order, we’re very sorry about this mix-up. If you let our Customer Care Team know, they’ll process the refund straightaway and make things right.

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